Returns: If you are not satisfied with your purchase, simply return your item within 7 days of receipt. Credit will be issued for the purchase price minus any shipping for exchange or store credit only – no refunds will be given. All returns are subject to a restocking charge equal to 20% (twenty per cent). The credit may be used for any item in any of our store categories; it is not limited to the same type of item. PerformanceGadgetStore.com does limit the time frame in which we will carry a “credit” on your account with our store for 30 days from the day of purchase. As long as you have documentation of the purchase and confirmed receipt of the return, we will honor the credit. PerformanceGadgetStore.com Standard Return policy does not apply to all items. Please see below in our Exception for Returns/Exchanges for a list of these items.
Exchanges: PerformanceGadgetStore.com will be glad to exchange a defective item or if the ordered was incorrectly filled at no charge. If you have mistakenly ordered the incorrect item, we will be glad to exchange the item minus any shipping charges. You will be responsible for any shipping plus any difference in the item costs. If the returned item cost more than the exchange item, the difference will be applied to help with shipping the new item back to you.
Return/Exchange Exceptions: No returns or exchanges can be made for the following: books and software. Any electronic item showing signs of obviously been used are not exchangeable. Custom orders or any item bearing a personalized logo, emblem or size, etc. Freight shipped items – (due to the freight cost, once a freight item has shipped the order cannot be cancelled or the item be returned) If the item is damaged – must be noted at time of delivery and refused, then contact us right away.
***NOTE***: PerformanceGadgetStore.com strives to publish complete and accurate information regarding each item on any of our store categories. If in question it is the customer’s responsibility to inquire about the product. If an item has been incorrectly posted, we will do everything in our power to correct the information.